Support
Effective and updated September 8, 2026
Help getting back to your next step.
Contact
Email info@midpointcorp.com. Include your app version/build, device model, operating-system version and what happened. Remove private content from screenshots. Never send passwords or sign-in codes.
Signing in
Request an email code and enter its six digits. Check spam or junk folders and the address you entered. Use the same email on each device. Use a password is available for accounts that already have one. For help, contact us from your account email.
Tasks and sync
Open Account to check status or select Sync now. First sign-in and sync require internet. Offline edits sync after reconnection. Review conflict choices if two devices have different edits; Keep both sets of tasks preserves different task versions.
Voice capture
Allow microphone access, start recording, then stop. Choose Fill in my fields when ready to send the content for processing. Review suggestions before saving. Use manual capture if AI is unavailable or you prefer not to send content.
Account deletion
Open Account > Delete account. Sign in again if your last sign-in was more than 15 minutes ago, connect to the internet and follow the confirmations. Deletion removes the account and cloud mission data and clears this device’s app cache. Other offline devices are not remotely wiped. If you cannot sign in, email info@midpointcorp.com with ReEntry account deletion in the subject. Ownership verification may be required.
Current limitations
Due dates do not schedule notifications. Launch timers help you start but do not complete missions automatically. ReEntry does not provide medical care or emergency assistance.
Questions? Email ReEntry support